Mycon is leading provider of offshore inbound contact center and business process outsourcing services. We are providing order processing services to fortune 500 companies.
Built-in flexibility to adapt to a constantly changing global market
The ability to strategize, develop and execute new initiatives with optimal speed to remain competitive
What Mycon Provides
Mycon delivers excellence and certainty across all of your enterprise’s IT needs. Learn more about the following areas:
Custom Application Development
Application Management
Migration & Re-engineering
System Integration
Testing
Performance Engineering
Business Value
IT enabled achievement of strategic objectives
Speedier time to market
Improvements in cost and energy efficiency
Increased productivity
Project Management
Client Challenges
Reliable operation and secure control of hundreds of applications
What Mycon Provides
A comprehensive set of application management services including maintenance, re-engineering, migration and testing
Business Value
Reduced system downtime
Enhanced performance and
Increased freedom to concentrate on strategic initiatives
System Integration
Client Challenges
Integrating multiple IT systems that cater to different functions, departments and stages in product lifecycles
What Mycon Provides
The right tools, methodologies and templates for your enterprise’s needs, combined with world-class knowledge and experience
Business Value
The ability to access real-time data and gain a consolidated view of your business
Accelerated business processes
Reduced business cycle times
Higher performance
Increased flexibility
Testing
Client Challenges
Changing software development methodologies
Changing technology trends
Reduced time-to-market and cost constraints
Increased cost of quality
Pressure for business SME time
Little or no testing leading to
Increased failure rates
A substantial wastage of time and effort in re-work
Higher maintenance costs and most importantly
Customer dissatisfaction
What Mycon Provides
Consulting
Test Strategy Definition
Test Process Improvement
Automation Engineering
Test CoE setup
Operations:
Functional Testing
System (Integration) Testing
Regression Testing
User Acceptance Testing
Usability Testing
Non-Functional Testing
Performance, Load, Volume and Stress Testing
Test Automation
Environment Management handling Data, Release, and Configuration Management
Business Value
Defect prevention oriented approach leading to substantial reduction in cost
Near zero defect delivery ensuring Business As Usual
Reduced time-to-market and costs at superior quality
Efficiency gains throught test automation and deployment of vast repository of MYCON point solutions
Higher efficiency throughout the software development life-cycle
Financial and Banking
Mycon combines in-depth industry knowledge with proven best practices to deliver software services that meet the unique needs of our banking and consumer finance clients — whether it’s enhancing or expanding existing systems and workflows, or designing and developing new systems. Mycon’s global sourcing model allows us to use both onshore and offshore resources to mitigate cost and risk, improve project timelines and deliver high quality results.
Implementation & Migration
Mycon's implementation services team uses proven methodologies for planning, installation, modification, integration, testing and training.
Release Upgrade
Mycon provides release upgrade services using methodologies and tools that dramatically reduce the time and cost required to move to new releases.
Health care
Mycon is a leader in outsourcing, including BPO. In addition, our Cloud Services bring a comprehensive, experienced approach to analyzing, orchestrating and securing new business opportunities in life sciences leveraging cloud computing advances. And finally, our World Sourcing delivery model helps companies reduce cost and improve quality by utilizing a combination of on-site, off-site and offshore resources.
We have an extensive network of industry and technology partners including SAP, EMC, Microsoft and Oracle. From start-ups to "Big Pharma," our team of experts helps companies with specialized tools that work together to promote best practices across an organization.
Telecom
Wireless: From testing and billing, to one-on-one consulting, our team of wireless experts will create a custom solution to meet your unique needs.
Cable From systems integration planning, to data migration, business process integration, customer management and order processing, we can help you keep up with your customers’ demands.
Network-Equipment Providers We specialize in helping the world’s premier network equipment providers to streamline processes and integrate technologies to best serve their customers.
Retail
Leveraging the depth of our industry expertise and proprietary intellectual property, and our onsite/offshore delivery model, our team’s work is not finished until we’ve created solutions to meet your retail challenges.
We work overtime, passionately researching how IT can be applied in more creative and business-transforming ways.
Our delivery team can help you solve intricate challenges in implementing large-scale, complex, and business-critical IT initiatives worldwide. We provide cost-effective, high-quality business solutions for each retail segment’s most troublesome IT challenges.
In addition, our services delivery is tightly integrated. Our technology services consultants work along with seasoned business experts on client engagements.
Energy & Utilities
Our Fashion and Retail expertise includes innovation and speed-to-market; enhanced customer experience; and integration of mobility, POS and loyalty programs.
Insurance
Mycon recognizes the role technology plays in enabling these goals and works with your government to develop and deploy sustainable solutions that help you achieve your goals in a quick, cost effective manner.
Public Sector
Mycon recognizes the role technology plays in enabling these goals and works with your government to develop and deploy sustainable solutions that help you achieve your goals in a quick, cost effective manner.
Manufacturing
See how real-time integration with shop floor, ERP, RFID and mobile solutions can deliver operational excellence, real-time execution and superior visibility.
Technology
Our product engineering services accelerate your innovation and time-to-value. And our business-IT solutions create seamless integration across your value chain of suppliers, channel partners and consumers.
From ERP, to new product rollouts and BPO, our dedicated Technology Practice is ready to transform your business into a high-performing organization.